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Privacy Policy

Last updated: 8/8/2025

1. Information We Collect

At lengthen.ai, we collect information to provide you with the best AI video generation experience. The information we collect includes:

1.1 Account Information

  • Email address and password for account creation
  • Profile information (name, preferences)
  • Subscription and billing information

1.2 Video Generation Data

  • Text prompts and descriptions you provide for video generation
  • Generated videos and their metadata
  • Usage statistics and preferences
  • Feedback and ratings on generated content

1.3 Technical Information

  • IP address and device information
  • Browser type and operating system
  • Usage patterns and performance metrics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our AI video generation services
  • Processing your video generation requests
  • Managing your account and subscriptions
  • Communicating with you about service updates
  • Training and improving our AI models (with anonymized data)
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations under Swiss data protection laws
  • Analyzing usage patterns to enhance AI model performance
  • Providing customer support and technical assistance

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers:

With trusted third-party providers who assist in operating our services

Legal Requirements:

When required by law or to protect our rights and safety

Business Transfers:

In connection with mergers, acquisitions, or asset sales

Consent:

With your explicit consent for specific purposes

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Secure cloud infrastructure with redundancy

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access:

Request a copy of your personal data

Correction:

Update or correct inaccurate information

Deletion:

Request deletion of your personal data

Portability:

Export your data in a machine-readable format

Objection:

Object to certain processing of your data

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

7. International Data Transfers

As a Swiss-based company, we primarily process data within Switzerland and the European Economic Area. However, your information may be processed in countries other than your residence for AI model processing and cloud infrastructure services. We ensure appropriate safeguards are in place for international transfers, including Swiss-adequacy decisions and standard contractual clauses where applicable.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our platform.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: contact@clashware.com

Address: Avenue de Jurigoz 15, 1006 lausanne, vaud, switzerland

Privacy Policy